Reference

Terms & Conditions for India Accounts

These terms set the rules for opening, using, and closing your stakecom account, plus the checks that apply when you move between the lobby, wallet, and help paths.

Account useLocal lawWallet rulesVersion updates
stakecom Terms & Conditions for India Accounts
WRITE TO US

Where to send policy queries

If a term seems unclear, send us a written query from the contact channel linked to your account. Add the clause number, the date you saw it, and the change you want checked so we can reply against the same record. For account corrections, use the registered contact detail first, because that lets us match the request to the right profile without extra delay.

Team online

Account mailbox

Use the email linked to your account and quote the clause number. That helps us match the request, confirm the record, and send a reply that fits the exact term you are asking about.

Correction request

If you need a name, phone, or address change, send the request from the registered contact detail and attach matching proof when asked. We act only after the account match is clear and allowed by law.

Clause check

For any word or date that looks wrong, send the section name and the date you saw it. We will check the stored text, explain the current wording, and tell you what applies now.

DATA CARE

Data, access, and account care

We use cookies to keep your session, language choice, and sign-in state in place, and we store account records only as long as we need them for security, dispute handling, tax, or…

Cookie use

Cookies help us remember your session, language, and the last secure state of the page. If you clear them, some account pages may ask you to sign in again, which is normal and keeps the session tied to you.

Sign-in checks

When a password reset, device mismatch, or unusual request appears, we may ask for a code sent to the registered contact detail before any change goes through. That extra step protects the account record.

Record keeping

We retain the records needed for account operation, dispute handling, tax, and legal duties, then archive or remove them when the relevant period ends. We do not keep more than we need for those purposes.

Change requests

To change your name, phone number, email, or address, write from the registered contact detail and explain the field you want changed. We process it only after we match the account and confirm the rule that applies.

Access checks

If local law changes, or if a detail mismatch appears during access, we may pause the account until the issue is cleared. That pause is a policy step, not a final closure, and it ends once the record is settled.

Policy updates

When we update these terms, the new date appears in the account area and on this page. If you keep using the account after that date, the updated wording applies to your use from then onward.

Common questions on this policy

These questions focus on how the terms affect your account, your records, and your ability to ask for changes. We keep the answers practical: what applies, when it applies, and what we need from you if a detail must be checked. Where local law permits access, the wording on this page and the record in your account area work together.

They apply from the moment you open the account and continue through use, wallet actions, and any change request. If we publish an update, the new wording applies from the date shown, unless local law says otherwise.

Yes. Access depends on local law and is available only where local law permits. If a region or rule does not allow use, we may block, pause, or close access until the position is clear.

We keep the records needed for account operation, security, dispute handling, tax, and legal duties. When the retention period ends, we archive or remove them according to the rule that applies to that record.

Send the request from the registered contact detail, state the exact field you want changed, and attach matching proof if we ask for it. We act after the account match is confirmed and the rule allows it.

No. Cookies help us remember session state, language choice, and sign-in status, but they do not rewrite the terms. If you block them, some pages may ask you to sign in again more often.

Use the contact path listed here, mention the section name or clause number, and tell us the date you saw it. We will reply with the current wording or the exact change that applies.